Shipping policy

Welcome to Velveta Naturals. Our shipping policy is designed to ensure a smooth and efficient delivery process for your orders. Please review the details below:

Standard Shipping

Delivery Timeframe

Orders are typically delivered within 4–8 business days after the order is placed. Delivery times may vary depending on your location within India and other external factors beyond our control.

Location Variance

Delivery timelines may vary depending on the delivery location. Remote or less accessible areas may experience longer delivery times.

Order Processing

Orders are processed during standard business hours (Monday–Saturday). Orders placed on Sundays or public holidays will be processed on the next business day.

Express Shipping

Availability

Express shipping is available for prepaid orders only to ensure priority delivery.

Express Delivery Timeframe

Express orders are typically delivered within 2–4 business days after the order is placed.

Additional Charges

Express shipping may incur an additional charge. The exact amount will be clearly displayed at checkout before payment.

Shipping Charges

  • Shipping charges are calculated and displayed at checkout.
  • Standard shipping charges apply unless stated otherwise.
  • Express shipping charges vary based on delivery location and order size/weight.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email or SMS with a tracking number. You can use this tracking number to monitor your shipment until it is delivered.

Important Information

  • Please ensure your shipping address and contact details are accurate at checkout to avoid delivery delays.
  • Velveta Naturals is not responsible for delays caused by incorrect addresses or courier service issues beyond our control.
  • In case of failed delivery attempts due to customer unavailability, re-shipping charges may apply.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Velveta Naturals
📧 Email: care.velveta@gmail.com
📞 Support: +91 9979789373
208, City Heart Commercial Building, Sayan Road, Kosad
Amroli, Surat, Gujarat – 394107
India

Thank you for choosing Velveta Naturals. We are committed to delivering your products safely and efficiently.